Sofware Product Value Chain: User Roles

Product Owner / Visionary

- Conceives the product’s purpose and goals.

- Defines the vision, intended value, and strategic direction.

Technology Anthropologists

- Study and discover the real-world user environment and context.

- Gather deep insights into user behaviors, constraints, and workflows.

Development Team (Full Technical Suite)

- Translate the vision and anthropological insights into a working solution.

- Cover all necessary technical skills: backend, frontend, architecture, security, etc.

Deployment Team

- Takes the completed product and makes it available (e.g., cloud deployment, app store publishing, institutional rollout).

- Ensures that the product is accessible to its intended users.

Platform Administrator

- Configures and maintains the environment (infrastructure, accounts, permissions, integrations).

- Ensures that the operational environment is stable and scalable for all users.

Back-End Users (Service Operators)

- Monitor and ensure the service remains functional, updated, and responsive.

- Handle background tasks like data curation, server health, support functions, etc.

Front-End Users (Consumers)

- The end-users who interact with the software product and derive value from it.

- Their feedback and usage often loop back into future visions and improvements.